INDUSTRIAL PSYCHOLOGY

Course Objectives

  • Introduce fundamental theory of industrial psychology.
  • Develop ability for solving problems involving employee - industry relationship

UNIT I

Introduction: Definition, Goals, Forces and Fundamental Concepts – Nature of People and Nature and Organizations - Historical Development of Industrial Organizational Psychology - Two Classic Studies – Time and Motion Study – Nature and Characteristics, Psychological implications and shortcomings – Objections to change, Intrusion as an outsider, increased feelings of insecurity- Hawthorne Studies – Five Experiments, Implications, Criticisms

UNIT II

Attitude and Job Satisfaction: Attitude – need and Importance of studying Attitude in Industry- Consequences of unfavourable attitude- Techniques to improve Attitude in Industry – Good Behaviour of Supervisor- Persuasion. Job Satisfaction-Definition, Determinants of Job Satisfaction – Personal factors - Factors related to the job - Factors controlled by the Management

UNIT III

Employee Stress and Counseling: Employees Stress – Definition, Symptoms of stress, Extreme products of stress – Burnout, Trauma, Work place trauma, Causes of stress – Job related causes of stress. Frustration – sources of frustration, Stress and Job Performance, Stress Vulnerability – Stress threshold. Perceived Control, Type A and B Type people. Employee Counseling – Need for Counseling, Counseling Types – Directed, Non-Directed, Participative Counseling.

UNIT IV

Performance Appraisal: Definition, Appraisal Process, And Appraisal Methods – Absolute Standards – Essay Method- Critical Incident Method - Check List Method- Graphic Rating Scale- Forced Choice Method- Behaviour Anchored Rating Scale (BARS)- Relative Standards – Group Order Ranking- Individual Ranking- Paired Comparison- Management by Objectives (MBO) 360* appraisal- Errors in appraising.

UNIT V

Conditions of Work and Accidents: Conditions of work: Physical Conditions of Work illumination, Noise, Color, Music, Temperature and Humidity. Temporal Conditions of Work – Hours of Work, Length of work Week. Flexible Working Hours, Rest Pauses, Shift Work, Psychological conditions of work – Boredom, Monotony and Fatigue. Industrial accidents – Definition. Causes and Prevention.

Learning Resources

  • Blum M. L. , and Naylor J. C. Industrial Psychology, CBS Publishers and Distributors, New Delhi, 1984
  • Mohanty G. Industrial Psychology and Organizational Psychology, Kalyani Publishers, Ludhiana.
  • Schultz D. P. and Schultz E. S. Psychology and work today 6th edition, Mac Milan Publishing Company New York.
  • Aswathappa K. Human Resource and Personal Management, Tat McGraw Hill Pub. Co. Ltd., New Delhi, 1997
  • Miner J. B. Industrial Organizational Psychology, McGraw Hill Inc., New York, 1992 Harrell

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