Course Objectives

  • To develop and maintain harmonious relations between management and labour so essential for higher productivity of labour and industrial progress in the country.
  • To establish and maintain industrial democracy based on the participation of labour in the management and gains of industry, so that the personality of every individual is fully recognized and developed.


Developing Employee Relations – The roles of the Manager and the Employee Relations Specialist – Developing Effective Communication – Encourage Effective Communications – Employee Recognition Programs


Discipline and Disciplinary Action – Characteristics of Employee Discipline – Objectives of Discipline – Types of Discipline and Disciplinary Action – Establishing a Disciplinary Action Procedure – Elements of a Good Disciplinary System – Code of Discipline


Employee Grievances –Characteristics – Techniques of Grievance Identification – Grievance Procedure – Statutory Provisions Concerning Redressal Procedure in India


Industrial Disputes and Trade Union Characteristics of Industrial Disputes – Industrial Disputes Act 1947, Causes, types and outcomes of disputes – Investigation and Settlement of Disputes – Collective Bargaining, Conciliation, Arbitration, Adjudication – Trade Unions – History of Trade Unions – Objectives, Types, Trade Union Act 1926,


Payment of Gratuity Act 192, ESI Act 1948 – International Labour Organization – Objectives, Procedure for admission as a member , Structure of the ILO

Learning Resources

  • P.N.Singh, Neerajkumar, Employee Relations Management, Pearson Education India, 2011
  • Michael Salamon, Industrial Relations, Prentice Hall, 2000
  • Sharon Pande, Swapnalekha Basak, Human Resource Management : Text and Cases , Vikas Publishing House

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